Customer Testimonials

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Google Jul 19, 2024

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Google Jul 15, 2024

Great experience

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Google Jul 14, 2024

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Google Jul 13, 2024

Was very professional

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Google Jul 13, 2024

The salesman that helped us ( James ) was informative and helpful. He was actually honest about the rides, be they new or used. He didn’t try to talk us down or push us on either choice though. When it come time for the credit check he kept things upbeat and didn’t make us wait long at all, though i won’t lie, i was a little nervous! All went well though. My only issue is that i have a 760 credit score and still had an 11% interest rate. The woman in the back said it was lower a couple years ...

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Google Jul 12, 2024

James is the best. highly recommend him for any of your future car purchases.

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DealerRater Jul 12, 2024

Excellent service. Very friendly staff. Area inside and out clean and well organized. Vehicle was on time just as promised.

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Google Jun 27, 2024

My family and I were on our way from Indiana to The Outer Banks of North Carolina for a much-needed vacation when our Traverse broke down in Beckley, WV. Our Situation: It was a Saturday afternoon on Memorial Weekend, 6 hours from home, 7 hours from our destination, a vehicle full of supplies and luggage for an entire week away from home, two young children, an hour away from the nearest open car rental company, on the side of the highway. After an hour or so, we finally got a tow to Crossroads Chevrolet. The service department was closed, but the sales ...

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Google Jun 19, 2024

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Google Jun 13, 2024

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Google Jun 12, 2024

Service rep, David Patton, was very helpful

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Google Jun 12, 2024

The service dept helped us out tremendously today. We were on a trip and the engine light came on. After running a diagnostic test at an another dealership and auto zone we determined it was a sensor… this dealership had the part we needed and agreed to get us in despite booking into next week! David and Bridget were so nice and helpful. Highly recommend this dealership.

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Google Jun 11, 2024

These people are great went way beyond their duty to help out seeing we got the car we were looking for I would recommend if you're buying a new car buy from Crossroads Chevrolet

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Google Jun 11, 2024

Jimmy was very nice and helped me get a vehicle!

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Google Jun 11, 2024

Service was quick and professional and I was happy with my overall experience.

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Google Jun 8, 2024

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Google Jun 6, 2024

Super quick and easy transaction! Shoped around at car lots all day and they made this painless. Got us where we needed to be with money the first go. No back and forth negotiation. Best selection too! My husband loves his truck! Super helpful and friendly staff. Great experience!

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DealerRater Jun 5, 2024

Salesman and manager were great to deal with. Very knowledgeable and willing to assist in deal. So happy with deal on new Silverado truck

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Google Jun 1, 2024

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Google Jun 1, 2024

Super easy and friendly to work with

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Google May 31, 2024

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Google May 30, 2024

Very patient and helpful staff. They helped me tremendously today!

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Google May 29, 2024

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Google May 29, 2024

Very good service, friendly greeting. Cute little snack bag. Way to go Chevy dealership. (Crossroads Chevrolet)

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Google May 25, 2024

Awesome experience very friendly and professional

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Google May 24, 2024

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Google May 24, 2024

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Google May 24, 2024

My salesman Matthew Frey was very helpful and informative the whole exchange went smooth and I was in and out in no time

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Google May 22, 2024

Quick professional servic

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Google May 22, 2024

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Google May 17, 2024

Went out of their way to take care of my problem.

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Google May 15, 2024

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Google May 15, 2024

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Google May 14, 2024

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DealerRater May 11, 2024

Crossroads Chevrolet brought me in and legitimately treated me like family. You couldn’t ask for a more fair price or for more friendly a staff.

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Google May 9, 2024

Crossroads team and Timmy was great and dealership had exactly what I was looking for

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Google May 7, 2024

CrossRoads was great! Got my vehicle in and out. David was super helpful.

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Google May 4, 2024

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Google May 2, 2024

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Google Apr 24, 2024

My experience was awesome! Everyone was courteous, professional and helpful.

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Google Apr 23, 2024

I really enjoyed the kindness and friendliness at Crossroads. All of my questions were answered. This is my second vehicle bought at Crossroads. They done everything to give me a great deal.

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Google Apr 11, 2024

The sales person David was very nice and professional. The staff at Crossroads Chevrolet Worked hard to get me into the vehicle I wanted.

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Google Apr 11, 2024

We got a great deal from some of the nicest people! I don’t intend to shop elsewhere going forward.

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Google Apr 10, 2024

Very fast service!

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DealerRater Apr 10, 2024

Great service always! The wait was shorter than I expected. Friendly staff and they were welcoming.

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DealerRater Apr 9, 2024

Very professional easy to work with. Honest and direct very helpful in helping me find the best option

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Google Apr 8, 2024

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Google Apr 1, 2024

Logan was fantastic and knowledgeable about the vehicle purchased and all information need for the purchase.

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Google Apr 1, 2024

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Google Mar 30, 2024

Awesome sales team. They actually listen and care not just about your wants, needs, and looks of a vehicle but also your financial situation.

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Google Mar 27, 2024

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Google Mar 27, 2024

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Google Mar 26, 2024

Everyone was very friendly

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Google Mar 26, 2024

Del is awesome! Super pleasant to deal with and really helpful. My husband is in love lol

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Google Mar 25, 2024

Excellent Salesman and a great price!

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Google Mar 25, 2024

Professional courteous service

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Google Mar 23, 2024

Great place to buy a car.

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Google Mar 23, 2024

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Google Mar 22, 2024

Staff was very nice and friendly. First time going to Crossroads Chevrolet for anything and will be back for service and possible new car in the future. Thanks to the Team at Crossroads 👍

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DealerRater Mar 20, 2024

Very curtesy and very helpful with my questions would recommend this to my family and friends

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Google Mar 19, 2024

They all r nice and will do their best to help u!! They serviced our Silverado in no time at all!! We love crossroads!! If u need a new vehicle, stop in and ask for Gary Smith, Jr!!

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Google Mar 18, 2024

I highly enjoy my time there and the salesman I dealt with was easy and not mean i would recommend him to anyone cause he really did his best to help me

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Google Mar 16, 2024

I have bought many vehicles over the years and never had a Sales Team work so hard to give me exactly what I wanted

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Google Mar 16, 2024

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Google Mar 15, 2024

Melissa was amazing to work with she kept up with me for a month trying to find me exactly what I wanted even down to the color!! Kyle in financing was so helpful! Proud to be part of the crossroads family!!

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Google Mar 13, 2024

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Google Mar 12, 2024

Great service!! Gary was awesome to work with and got me right in the vechile I wanted thank you would return again!

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Google Mar 9, 2024

Job well done in a timely manner

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Google Mar 7, 2024

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Google Mar 7, 2024

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DealerRater Mar 5, 2024

Crossroads Chevrolet was a great dealership to purchase my Chevrolet 2500HD from. Both Cletis Pack the General Manager and David Byers the salesman were great to work with. They made sure I was completely satisfied with my purchase.

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Google Mar 5, 2024

We have no complaints. They got us in quickly. And returned our vehicle fast.

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Google Mar 2, 2024

Service center was great and they were very nice!

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Google Mar 2, 2024

Fast. They find the best deal for you

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DealerRater Mar 1, 2024

Very friendly staff. Our sales person went above and beyond to earn our business especially after the payoff I quoted him was more than I thought.

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Google Mar 1, 2024

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Google Feb 29, 2024

great experience. very helpful sales associate. upfront pricing. very respectful and very helpful throughout the buying process. would highly recommend anyone looking for a vehicle stop by.

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Google Feb 28, 2024

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Google Feb 28, 2024

Great experience

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DealerRater Feb 28, 2024

Everyone was pleasant and fast to get our vehicle serviced..highly recommend this dealership.. we'll be dealing with this dealership in the future

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DealerRater Feb 27, 2024

Had a great experience at crossroads Chevrolet very kind and helpful highly recommend.My salesman Matthew was the best will buy my next car there.

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Google Feb 27, 2024

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Google Feb 26, 2024

James Massey and his crew were WONDERFUL , they were super kind and easy to work with and help me get into the car I loved. Highly recommend!

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Google Feb 26, 2024

Matthew was wonderful. He answered all of our questions and was very friendly and just a pleasure to deal with.

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Google Feb 25, 2024

We were on a trip with a tight time schedule. Took our car in on Friday and got it back Saturday afternoon. Great job!!

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Google Feb 20, 2024

Was in out and on the road with a car. And it was what i wanted

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Google Feb 20, 2024

Great people to work with! Got us in a car we liked.

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Google Feb 20, 2024

James got me in a new sweet ride and got me more money for my trade-in than other car dealerships, highly recommend buying from here and I’m most definitely returning in the future

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Google Feb 19, 2024

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Google Feb 17, 2024

Friendly and very helpful staff.

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Google Feb 16, 2024

Good experience. Easy to deal with. Equinox was clean and looked good. Thanks for a great experience.

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Google Feb 16, 2024

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Google Feb 16, 2024

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DealerRater Feb 15, 2024

Very friendly,explained everything completely helped me with some other issues and made another appointment for an oil change and tire rotation.

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Google Feb 15, 2024

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Google Feb 14, 2024

James made the experience of buying my first car easy and stress free. Although I wasn’t able to get what I originally wanted going in, he made me love what I was approved for. He was a great salesman and he explained the whole process and helped with everything he could.

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Google Feb 13, 2024

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Google Feb 9, 2024

Great team at Crossroads. They took great care of my vehicle. Thanks Craig and David!!

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Google Feb 7, 2024

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Google Feb 3, 2024


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