Customer Testimonials

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Google Sep 21, 2021

Everything went great ,really glad that y'all helped finding the new trailblazer that my wife wanted ,couldn't find it in Virginia were we live again thanks for everything

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Google Sep 21, 2021

A BIG THANK YOU to these people and especially Austin the Salesman there. They where awesome. If u want or need a vehicle give them a call. We are VERY SATISFIED!!!

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Google Sep 18, 2021

They were very nice and helpful in a time I needed them

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Google Sep 18, 2021

Very pleased! Don Kiley, Ryan Lusk and the staff are awesome!

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DealerRater Sep 17, 2021

Took my truck in for a recall and it was fixed and ready as promised and they also fixed a problem that wasn’t scheduled at no charge. Awesome job

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Google Sep 16, 2021

My experience with y’all amazing ! The workers was so nice , so easy to work with . Highly appreciate everything.

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Google Sep 16, 2021

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Google Sep 15, 2021

I had been to three other car lots ... This salesman was the first person to walk up and talk to me. The GMC dealership could have had a great sale, but no one wanted to talk to me for the first twenty minutes and then I had to ask. I was very impressed with him and the car.

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Google Sep 14, 2021

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Facebook Sep 14, 2021

They’re 100% about the customer vey accommodating!! Friendly fast and efficient

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Google Sep 12, 2021

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Google Sep 10, 2021

Quick and easy

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DealerRater Sep 10, 2021

Nice, knowledgeable staff. We got exactly the car we wanted and the salesman went above and beyond to accommodate us. Highly recommend Crossroads Chevrolet. A

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DealerRater Sep 7, 2021

Excellent experience, salesman was wonderful!!! I would recommend other people to there!! I will be busting the dealership again in the future for my next vehicle purchase

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Google Sep 7, 2021

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Google Sep 3, 2021

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Google Sep 2, 2021

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Google Sep 1, 2021

Excellent buying experience at Crossroads Chevrolet. Steven McCall was a pleasure to work with. He stayed over past his scheduled time off to make sure everything was setup for my daughter. I appreciate the entire team that was involved in our purchase.

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Facebook Sep 1, 2021

I had the most enjoyable experience while at Crossroads Chevrolet purchasing my new Chevy Trailblazer. My sales “girl” Miranda McNabb was AWESOME 🤩 If looking to purchase a Chevy, go see Miranda….you will be treated like a Superstar🤩🤩🤩 The whole staff is pretty awesome!!!

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Google Aug 31, 2021

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Google Aug 29, 2021

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Google Aug 27, 2021

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Google Aug 24, 2021

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Google Aug 20, 2021

Crossroads service department was guardian angel level helpful. I was traveling to a wedding in North Carolina from Michigan, while uploading 29 foot camper, and my check engine light started flashing and I lost power, I was able to limp off the highway and happened to be right in front of crossroads Chevrolet. So I called and explained the situation and the receptionist said to bring it up and they would put the scanner on it. Turned out to be a cracked spark plug, best case scenario, they checked the coil just to make sure it wasn’t damaged, and I ...

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Google Aug 19, 2021

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Google Aug 17, 2021

Our salesman Jesse Williams was absolutely amazing. Very happy and pleased with my services! They have always been my go to car lot. I will always consider Crossroads as my main car lot!

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Google Aug 17, 2021

We purchased a vehicle through crossroads Chevy and was a very pleasant experience. Austin (the salesperson) was very helpful, took pictures, of the car, did the visual inspection we asked him to do, answered all our calls without delays and was very patience with us. We never set foot at the dealership and ended up with a vehicle from crossroads Chevy, to me it says a lot about their professionalism and their products. Kudos to the team specially to Austin.

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Google Aug 14, 2021

The service dept. at Crossroads Chevrolet are friendly and courteous. They serviced my Silverado and even checked a recall without me asking. Excellent service!!

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Google Aug 14, 2021

My salesman was very nice I have bought vehicles from other places before and I have never had a better salesman Steven was very helpful and polite I told him what I wanted and he found it and I was happy with my deal I will buy from him again

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Google Aug 13, 2021

I’ve worked with Jesse before and he has always done a great job. Very happy with the experience here, Crossroads is an excellent place to get you a nice ride and ask for Jesse for great service.

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Google Aug 6, 2021

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Google Aug 5, 2021

Usually good service, though time before last I had a leak in the tire fixed, but it still leaked.

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Google Aug 5, 2021

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Google Aug 3, 2021

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Google Aug 2, 2021

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Google Aug 2, 2021

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Google Aug 1, 2021

Ryan Lusk was and his service team were great! Highly recommend going to see them for all your service needs!

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Google Jul 31, 2021

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DealerRater Jul 31, 2021

When I picked up my car from the service center, the mechanic that worked on my car explained everything very well. Hunter was very professional, informative, and thorough! I knew in just from talking to him, that my car was repaired and had been in good hands! That young man deserves a raise just based on the knowledge he possesses, not to mention his willingness and the commitment he provided concerning my repairs. Excellent work!!!

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Google Jul 31, 2021

Got my truck from Crossroads Chevrolet, Matt S was awesome to work with. Was in for an oil change and Ryan and Joe were great as always! Will only be going to Crossroads for my vehicle needs!

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DealerRater Jul 31, 2021

Very fast and courteous. Traded vehicles and was finished in less than an hour. Would recommend this dealership to anyone looking for a good deal.

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Google Jul 31, 2021

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Facebook Jul 30, 2021

Crossroads has the best employees; they care about you and go out of their way to satisfy you . I have always had great results every time I bring one of my vehicles in for service. Special thanks to Joe for always taking care of his customers and treating them like family.

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Google Jul 26, 2021

Our salesman Jesse Williams was very professional!

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Google Jul 24, 2021

Knowledgeable and courteous Service Department. Stephen, in sales, was friendly and went out of his way to help us find a vehicle that fit our requirements.

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Google Jul 23, 2021

Bought a vehicle, had a problem that day and it was taken care of that day. Pretty easy buying experience.

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Google Jul 22, 2021

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Google Jul 21, 2021

Very pleased with the services we received from Crossroads Chevy. Will continue to utilize them as our service provider.

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Google Jul 20, 2021

Not a half bad crew. Stephen was great to work with.

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DealerRater Jul 18, 2021

Had a great experience with the staff. Jesse was very helpful and patient and got me the vehicle I wanted. I definitely will go back to this dealership for my next vehicle and will recommend to others.

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Google Jul 18, 2021

Amazing staff and dealership to work with to finance a vehicle. They were extremely patient and helpful. Definitely will go back for my next vehicle.

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Google Jul 16, 2021

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Google Jul 16, 2021

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Facebook Jul 15, 2021

Had to take my 21 Trail Boss in to have a check engine light looked at. Made appointment and had the issue checked out. Experienced a very professional staff that quickly serviced my truck and got me back on the road.

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DealerRater Jul 14, 2021

Wonderful experience all around! David Byers was so helpful, knowledgeable and professional. Bob, in Finance was very thorough and knowledgeable as well. The whole experience was enjoyable and well worth the wait!

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Google Jul 14, 2021

Thank you for the great buying experience David Byers!!!

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DealerRater Jul 14, 2021

Great place to purchase a vehicle! David was the salesman, and was very polite and patient. Would not hesitate to go back in the future.

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Google Jul 13, 2021

Good service salesman David was very helpful. Brought paperwork to my house in Charleston and volunteered to deliver. Vehicle after it was detailed.

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Google Jul 13, 2021

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DealerRater Jul 11, 2021

great experience, Jesse was salesperson, pleasant, efficient, and fast. Made the whole experience so easy, Bob in finance was also great, explained what I wanted and didn't want and we moved on. Also thanks to the sales lady that helped with setting my phone up to sync with truck...thank you

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DealerRater Jul 11, 2021

Jesse was very nice, and made sure I left with a car just in my liking and price range! He’s great and will do anything he can to help you out. Recommend Jesse Williams 100%

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Google Jul 9, 2021

The salesman Jesse Williams was the best. Very polite and efficient. Found the VEHICLE I wanted on line and had it brought to the Beckley location from North Carolina. Took it for service the next day. Service department was very slow. I had an appointment at 9:00am. Was supposed to detail my car and put on a sticker. Took 2hours just for the sticker and never got the detail. I had already purchased the Service insurance for 3years. Very disappointed in the service department.

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Google Jul 6, 2021

Great experience at Crossroads Chevrolet! I highly recommend this dealership!

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Facebook Jul 6, 2021

Stephen McCall was very helpful. He was polite and helped us pick the truck we fell in love with. He was very patient and answered every question we had. I highly recommend if your looking for a vehicle go see him. Thank you Stephen and crossroads Chevrolet for everything.

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Google Jul 6, 2021

Let me just say Stephan McCall is your go to man! We came by to check out what's on the lot and he came to talk. A few days later we contacted him and even with my insanely busy work schedule he got me in a car today. There was nothing confusing (like other car lots I've been to) and I didn't feel pressured at all to buy unwanted things. We was able to stay within our price range. I highly recommend!

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Google Jul 5, 2021

David was exceptional from when he called to speak with my husband until the end of our visit at Crossroafs Cheverolet. He was very energetic and positive through the whole experience. When buying or trading a vehicle most of the time you get very overwhelmed with the whole situation, but with David he made sure to answer any questions that we had and he didn't try to push selling another vehicle on us that we didn't want. I would recommend Crossroads Cheverolet as your car buying place and if you are unsure who to speak with just ask ...

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Google Jul 2, 2021

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Google Jun 28, 2021

Always great service

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Google Jun 26, 2021

Thank Josh Williams & Matt Shaffer for all your help in the car buying process. Your attention and answering all our questions. Fast and hassle free car buying experience!

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Google Jun 23, 2021

Very quick and painless buying process. If I go I’d ask for Jesse, as he was very kind and had a answer for all my questions to the best of his knowledge.

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Google Jun 16, 2021

Crossroads Chevrolet has excellent and professional service. Highly recommend!!

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Google Jun 16, 2021

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Google Jun 15, 2021

Was treatedexcellent very satisfied.my Buick encore is my DR,EAM CAR! Donna Adkins!

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Google Jun 14, 2021

Very smooth to work with. Didnt have any problems during the whole process

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Facebook Jun 14, 2021

Ask for Jesse Williams. He is real good to work with. I am very happy with my experience.

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Google Jun 12, 2021

Awesome

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Google Jun 11, 2021

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Google Jun 11, 2021

Friendly, fast and very helpful

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Google Jun 10, 2021

Great , timely service

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Google Jun 10, 2021

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Google Jun 9, 2021

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Google Jun 8, 2021

Employees were kind and had good attitudes

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Google Jun 7, 2021

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Google Jun 7, 2021

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Google Jun 7, 2021

GREAT Experience! I traded my Jeep Wrangler for a Chevy Camaro with the help of Stephen McCall. He answered every question I had, awesome staff! I will be returning for any future purchases.

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Facebook Jun 4, 2021

Employees are very helpful and do their jobs with a smile and good attitude. I am excited to get my new vehicle and appreciate the assistance and honesty of staff. Thank you David for your patience and help in helping me find what I was looking for.

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DealerRater Jun 2, 2021

My wife and I recently purchased a truck from Stephen McCall. He was very helpful and a trust worthy salesman whom cares more about returning business than anything and did all he could to make sure we got in our vehicle of choice.

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Google May 28, 2021

Great experience! Salesman Jared Hutchinson worked hard, but was not pushy to earn our business. He was very knowledgeable and went above and beyond to secure the truck we wanted and got a great deal done for us very quickly! If you're looking for a great deal with a very friendly and hard working salesman and team, definitely go see Jared and Crossroads Chevy!

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Google May 24, 2021

Friendly and Amazing Staff. I am very thankful for the pleasure of doing business with Crossroads Chevrolet.

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DealerRater May 23, 2021

Was very friendly and fast, waiting room was very nice, service advisor was very friendly. I always get my oiled changed at this location. Thank you

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Google May 23, 2021

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Google May 21, 2021

Jesse Williams was a excellent salesman.He made car buying experience enjoyable.Everyone at the dealership make you feel welcomed.Sales manager Cletis went above and beyond to get us approved for a truck. Bob in finance was excellent as well.This is our 2nd purchase from the dealership and it will not be our last.

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Google May 21, 2021

i have bought two trucks from Crossroads Chevrolet, and both times the experience was outstanding. The staff was great both times. It was a pleasure to deal with them and they worked hard to get me the best deal possible. Highly recommend them for all your needs!!

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Google May 21, 2021

I went in for service on my 2014 Chevy Silverado and Amy Ropetski made me feel welcome and right at home. They took care of my vehicle in no time and got me out the door. Thanks everyone for a great job !

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Google May 20, 2021

After having my truck at another dealership for 3 weeks and not touched, then when diagnosed it sat for another week due to the could not get the part so they stated. Come to find out they could get part, but was not willing to see if I would be willing to pay the shipping. They lost a customer over a 12 dollar shipping charge. I work for a commercial truck company and very familiar with service and parts…. I called Crossroads and they said they could get the part and do the work. Very honest and upfront. Scheduled the repair, took ...

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Facebook May 20, 2021

Great staff, great prices and just all around great place that you feel comfortable and welcome at!

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Google May 20, 2021

jesse listened to exactly what i wanted and kept looking for cars until he found one that i liked. he kept in touch let me know everything he could find. even after i bought my car he was nice enough to help set up onstar

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Google May 19, 2021

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DealerRater May 17, 2021

Friendly staff. Gave me a reasonable deal. Salesman wasn’t pushy and answered any questions I had. Needed a little better selection of vehicles to choose from.

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DealerRater May 16, 2021

The team was knowledgeable and extremely helpful when coming in to buy our new truck. We appreciate the experience from Crossroads Chevrolet, both online and in person. Working with the team online prior to purchase made the in person visit stress free.

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