Customer Testimonials
Very appreciative of the kindness of the staff!
Friendly and worked to get suitable payments
Excellent selection, outstanding customer service. I have had a wonderful experience purchasing our new vehicle! I would highly recommend Crossroads Chevrolet to anyone interested in buying a new car!
The salesperson I had to deal with was very patient and understanding. Great Job!!!
Amazing service. Jesse Williams is great to deal with. Very hassle free! Definitely recommend this dealership.
Plumley was a great salesman!
Used cars right now are high and good ones hard to find. Crossroads had one I was interested in and they were easy to work out a deal!
Great experience! Friendly sales and finance staff who worked very hard to meet our needs!
Was able to trade in my car that I had for 14 years, find something that checked the boxes for what I was looking for, and made the transfer of all the legal/financial stuff easy. Would recommend.
They are the best!!!! They work with you any way they can to get you the deal you want!!! Austin was very helpful and such a great person!!!
Great svc
Sales rep. very pleasant.
Bought my vehicle from Crossroads recently. No hassle. Great customer service. The process was easy and my vehicle is perfect. Highly recommend Crossroads chevy!!
Thanks a million to Bridgette and Jason in the service department for assisting our daughters while they were traveling. Went above and beyond to accommodate us and get our girls back on the road safely.
Amazing Customer Care! Ty Austin Reed! We chose a Chrysler 300 & Austin made the buying process so easy for me and my husband. Julie & Ronnie McCallister
Always treated very nicely. Building and grounds always cleN and comfort. Glad I bought car here.
From beginning to end I had a great experience! Logan Plumley was my salesman and he was constantly going the extra mile. When I couldn’t find a vehicle I was sold on, he had a Jeep Gladiator brought in from their sister location the next business day! Thank you Logan!
Fantastic place and great cars
Had a great experience, clean facility and pleasant staff
They had a variety of vehicles for today’s market. I was looking for one specific vehicle and they had three for me to consider. The personnel were very helpful and professional. Willing to help with accessories that I required. The financial guy was very clear and personable. All in all a very good experience in purchasing a newer vehicle that we very much needed.
No problem
Austin was really helpful.
Big shout out to the service advisor, Bridgett Baharloo for her well respected customer service!
Logan was very helpful and kind. The whole experience was professional and friendly
Love the service department at Crossroads!!! They are super nice willing to work with!
I got my yearly inspection and they made it simple. My appointment was met on time. Took about an hour. Clean facilities. Nice waiting area.
We had a flat tire on our way to Florida from Ohio & were in need of a tire. Fortunately they were close by & had the tire we needed. Replaced the “donut” & we were on our way. It was a very clean establishment & everyone was very friendly
I’m rich but I still do not tip the waiter, the water tastes like poor people.
Oil change, I was supposed to be getting my AC fixed but the machine was down. They all ways do a great job it just takes forever got there at 9:15 am left at 11:55 only ended up getting a oil change. In all fairness I think there might have only been one guy working because I only saw the one guy keep coming out the back but than again if you only have one person working this day why schedule all of these appointments I had my appt for over a week.
Wonderful experience. Love the service we received from all the staff.
Wonderful experience. Love the service we received from all the staff.
Took my Chevy Silverado in for its scheduled maintenance and had an excellent experience at Crossroads, which is where I bought the truck originally. I set up the appointment online with no problems. I was greeted by friendly staff in the service department, my truck was done in less than an hour, and I was on my way. Really couldn't have asked for much more.
VERY GOOD SERVICE. Managers are excellent
Dropped vehicle off for service an hour early and they worked it in quickly. Got it back fast and the staff was very professional and friendly.
Excellent professional service.
I went to Beckley for other reasons not expecting to drive back home in my now KIA Sorento!! I stopped by Crossroads Chevrolet to look and only look!! A young man named Logan came out to greet us!! I told him I really just wanted to look but how could I say no to such a great deal!! Logan was so professional and got me what I asked for!! I’ve received several calls from Logan to see if I need anything and how’s the vehicle doing!! Being a newer car it has a lot more technology then I ...
The service was outstanding. They were quick and efficient. They took care of everything I brought the vehicle in for. I would highly recommend them.
Great deal Jami Lego is the girl to go to. She is amazing very sweet and one of a kind.Highly recommend crossroad Chevrolet. Great service
Del and Jesse both were outstanding throughout the entire process. They listened very close to my needs. Two thumbs up!!
They went above and beyond to get me the best deal and into something I really wanted and big thanks to Jamie Lego she’s amazing and does all she can to make her customers happy!!! Thank you again Jamie!!
Great people, great service.
Took my car in for an oil consumption test. They took the time to explain the procedures and prepared a sheet to keep record of oil use. Staff was great and quickly took care of me!
Great Dealership. Jamie Lego was our sales person. She is the best. Worked with us, did not push us to make decisions. Would recommend her for sure.
GREAT PLACE. IF YOU WANT AN AWESOME SELL, ASK FOR JAMI LEGO. SHE WILL WORK FOR YOU.
Clean great atmosphere. Great customer service. Great prices.
Melissa was awesome had everything organized and ready when I got there
I was pleased again purchasing my 2nd 2021 Silverado.
I take my vehicle for oil change and inspection sticker there every year. Make an appointment.
They were very nice and worked out getting me into a car. Not the one I wanted but I'm glad to have a car now.
Staff was friendly! Our salesman Jesse was very helpful
I was travelling a long distance and my car indicated that i needed an oil change. I stopped at this place and they took my car right away. 45 min later I was able to resume my trip with an oil change, new oil filter, and rotated tires. I am very grateful they had the time to take care of this, and were very nice.
Service was great, parts not so much. Lost a mud flap install sale due to counter salesman.
Really appreciate Crossroads Chevrolet for working me in to get my service done. They took excellent care of my car and me.
Great quick service
Jamie was great! Super helpful and so nice!!
Ok
Went in for the first oil change on our new car. Friendly staff and excellent service.
Love my new car! Easy to deal with them!
The young lady in the service department was very professional and helpful. The service was fast and complete.
We had an amazing experience at this dealership from beginning to end. Jamie Lego was our salesperson and she was outstanding in every way. She came in on her day off, with zero notice, to accommodate us. She went above and beyond to meet the needs of our family. She is knowledgeable and shows genuine concern. The manager and finance are amazing too.
The young man who signed me in was friendly and helpful. I forgot to give him a coupon until after he had printed my invoice. He was still nice and redid the whole thing without making me feel bad. Thanks!
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